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SHIPPING INFO

LOCAL SHIPPING (COLOMBIA)

All orders are free ground shipping within Colombian territory. Our packages are shipped via FEDEX and delivery times may vary. Once shipped orders typically arrive in 3-5 business days (business days do not include weekends or holidays). Starting from the day the order is placed.

Additional charges may apply for Express Shipping.

 

INTERNATIONAL SHIPPING

All addresses outside Colombia are considered International destinations and will be subject to International shipping dates and timetables.
International shipments take approximately 10-12 days business days to ship, starting from the day after the order is placed.
Duties and Taxes issued in the destination country are responsibility of the recipient.
Shipping charges are non-refundable if the package is refused by costumer/costums or lost.

COVID-19 EMERGENCY

Due to the COVID-19 pandemic, our shipping times within Colombia have been extended to up to 8-15 business days. International shipping has been extended to 10-20 business days. Starting from the day the order is placed.

Additional charges may apply for Express Shipping.

We have also extended our return and exchange policy to 7 calendar days since the date customers receive their package.

Duties and Taxes issued in the destination country are responsibility of the recipient.
Shipping charges are non-refundable if the package is refused by costumer/costums or lost.

 

 

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